Privacy Policy
Draft for review — last updated October 2026
What we collect
We collect the contact details, pet-care instructions, address or neighborhood, requested dates, and other information you provide when submitting bookings and inquiries. We also collect information provided by businesses and prospective walkers, including documents you upload.
Why we use this information
To review service requests, respond to inquiries, evaluate business and walker applications, manage directory listings and administer AMILO operations.
Who may receive information
Authorized AMILO administrators can access submitted information. Where relevant to an accepted service, necessary details may be shared with assigned providers. We do not publicly display private applicant records. Public business listings display the business contact details approved for publication.
Retention and security
We retain records only as needed for service operations and applicable obligations. We use platform access controls and reasonable safeguards, but no online service can guarantee absolute security. Specific retention periods require review.
Your choices
For access, correction or deletion requests, contact AMILO via our Contact page. Some requests may be subject to legal recordkeeping obligations.
Legal review
This policy is a working draft and should be reviewed for applicable UAE data-protection requirements before launch.
For questions, contact the AMILO team.